MEDICOVER SP. Z O.O. PRIVACY POLICY

Confidentiality of our Clients’ data and protection of their privacy is our priority. Therefore, to ensure safety of your data, in compliance with laws and regulations in force, Medicover sp. z o.o. has established a policy setting out the rules for the collection, processing and use of personal data.

LEGAL BASIS FOR PERSONAL DATA PROCESSING

Legal basis for the processing of your data:

medical care contract;
non-medical services contract;
legitimate interest, i.e. direct marketing of the Data Controller’s services (including profiling) and exercising claims, as well as ensuring security of persons and property;
laws and regulations.

PERSONAL DATA CONTROLLER

The Data Controller of your personal data is Medicover sp. z o.o. with its registered office at the following address: al. Jerozolimskie 96, 00-807 Warszawa.

Data Protection Officer

We have appointed a Data Protection Officer. This is the person you can contact for all matters related to the processing of your personal data and the exercise of your rights related to data processing. You can contact the Data Protection Officer as follows:

by writing a letter to the following address: Inspektor Danych Osobowych Medicover (Medicover Data Protection Officer), Al. Jerozolimskie 96, 00-807 Warszawa;
by email (IOD@medicover.pl).

PERSONAL DATA

Personal data provided by you are processed:

to cover you with a medical care contract;
to provide you with non-medical services, such as choosing the right spectacles and corrective lenses;
to make business settlements;
to handle complaints (if any);
to provide materials promoting the Data Controller’s own products and services;
to archive your data in accordance with laws and regulations in force;
to ensure security of people and property (video surveillance of the centre).

Your rights related to data processing:

the right to object to the processing of your personal data for marketing purposes – as we process your personal data for marketing purposes based on a legitimate interest;
the right to object to the processing of your personal data on account of specific circumstances – where we process your personal data based on our legitimate interest;
the right of withdraw your consent;
the right of access to your personal data;
the right to request rectification of your personal data;
the right to request the erasure of your personal data (only where we are not required by the law to process them);
the right to request that the processing of your personal data be restricted;
the right to data portability, i.e. the right to receive your personal data from us in a structured, commonly used and machine-readable format. You may transmit those data to another data controller or request that we transmit your data to another data controller. However, we will only do this where it is technically feasible.

To exercise the above rights, contact us or our Data Protection Officer.

You also have the right to lodge a complaint with a personal data protection supervisory authority, i.e. the President of the Personal Data Protection Office.

DATA COLLECTED AUTOMATICALLY

When you visit our website, data about your activity, such as your IP address, browser type and operating system type, are automatically recorded. These data are used exclusively for administrative and statistical purposes.

The transfer of personal data and communication with our servers is encrypted and takes place using SSL (Secure Socket Layer) protocol. Servers on which personal data are stored are the property of Medicover and are protected against unauthorised access.

COOKIES

Our website may use cookies to identify your session when you use our website. Cookies do not contain any personal data and ensure the proper functioning of the app.

In order to block the transfer of such files, you should set your browser accordingly, bearing in mind that some functions of the website may not work.

For more details, please click

PROTECTION OF PERSONAL DATA

Medicover sp. z o.o. uses adequate organisational and technical measures to ensure security of processed data. We make every effort to ensure that the measures we use provide the best possible protection of personal data and privacy of data subjects. These measures are selected based on a risk analysis and assessment of the processing effects carried out by Medicover sp. z o.o.

PROVISION OF DATA TO THIRD PARTIES

Medicover sp. z o.o. will provide your personal data to the following entities:

entities that process data for the Data Controller;
entities authorised under laws and regulations in force;
entities and natural persons authorised by you.

Medicover sp. z o.o. reserves the right to change the Privacy Policy in the event of changes in the Polish law or implementation of new technological and IT solutions.